AluSync

1. How AluSync Is Priced

1.1 Per-Company Quoted Pricing

AluSync does not have a fixed public price list. Every subscription is quoted per company, based on your team size and the modules your operation needs. After a free demo, you receive a written proposal that states the full subscription cost up front — there are no per-module surprise fees and no hidden charges. See How Pricing Works for details.

Quoted Per Company: Pricing depends on team size and the modules you use
Written Proposal: Delivered within 24 hours of your demo, valid for the period stated on it
Setup Fees: No separate setup, implementation, or onboarding fees — included in the subscription

1.2 What's Included

Every AluSync subscription includes:

Access to Your Subscribed Modules: Estimation, quotation, cutting optimization, inventory, production, and more as per your proposal
Multi-User Access: Role-based permissions for your team as agreed in your proposal
Cloud Hosting: Secure cloud hosting with automatic backups
Customer Support: Email, phone, and WhatsApp support — Mon–Sat, 10:00 AM to 6:30 PM IST
Regular Updates: Software updates and new feature releases at no extra cost
Training & Onboarding: Initial training sessions and documentation
Data Export: Ability to export your data at any time

2. Billing and Payment Terms

2.1 Billing Cycle

Subscription Period: Subscriptions are billed in advance for the period stated in your proposal (typically annual)
Invoicing: A GST-compliant tax invoice is issued for every payment
Renewals: A renewal invoice is shared before your current subscription period ends

2.2 Payment Methods

We accept payment against invoice via:

Bank transfer (NEFT / RTGS / IMPS)
UPI payments
Other methods by prior arrangement — contact us if you need an alternative

2.3 Currency and Taxes

Currency: All prices are quoted in Indian Rupees (INR) unless stated otherwise in your proposal
GST: GST at the applicable rate is charged on all subscriptions for Indian customers
Tax Invoices: GST-compliant invoices are provided for all transactions

3. Price Changes and Renewals

3.1 During Your Subscription

The price stated in your accepted proposal is locked for the full subscription period it covers. We never change what you pay mid-term.

3.2 At Renewal

Advance Notice: Any change to your renewal price is communicated with your renewal invoice, before your current period ends
Scope Changes: Adding users or modules mid-term is quoted separately and pro-rated where applicable
Communication: Renewal terms are shared by email

4. Free Demo and Evaluation

AluSync does not offer a self-serve free trial. Instead, every engagement starts with a free, no-obligation demo:

Free 30-Minute Demo: A walkthrough using your own window sizes and workflows
No Payment Details: Nothing is required to book or attend a demo
Written Proposal: After the demo, you receive a tailored proposal within 24 hours — you decide with the full cost in front of you

Book a free demo to get started.

5. Late and Failed Payments

Reminders: We send payment reminders by email before and after the invoice due date
Grace Period: A reasonable grace period is provided to resolve payment issues before any service restriction
Service Suspension: If an invoice remains unpaid after the grace period, access may be suspended until payment is received
Reactivation: Full service is restored promptly once the outstanding invoice is cleared — your data is never deleted for a late payment

6. Enterprise and Custom Requirements

For larger organizations or specific requirements — multiple companies, custom integrations, or priority support arrangements — contact us and we will prepare a custom proposal.

Reach our team at support@alusync.com or call +91 93039 21053 (Mon–Sat, 10:00 AM – 6:30 PM IST).

7. Contact Information

For questions about pricing or billing, please contact us: